EMB Consulting undertakes, as part of its ISO9001 approval, to comply with the requirements of the ISO 9001 standard, which is an international standard relating to quality management. Here are some specific commitments:

Commitment to customer satisfaction:

EMB Consulting is committed to understanding the needs and expectations of its clients, providing them with quality services, responding to their requests and continually improving customer satisfaction.

Leadership:

EMB Consulting management is committed to providing strong leadership and involvement in the implementation of ISO 9001, as well as ensuring that the necessary resources are available to achieve quality objectives.

Staff involvement:

EMB Consulting is committed to involving its staff in the implementation of the ISO 9001 standard, raising their awareness of quality requirements and training them to improve processes and achieve quality objectives.

Continuous improvement:

EMB Consulting is committed to continually improving the effectiveness of its quality management system, monitoring and measuring processes, evaluating customer satisfaction and implementing corrective actions to correct deviations.

Process approach:

EMB Consulting is committed to adopting a process approach to quality management, identifying key processes, documenting them and improving them to achieve quality objectives.

Resource management:

EMB Consulting is committed to effectively managing human, material and financial resources to achieve quality objectives.

Data-driven planning and decision-making:

EMB Consulting is committed to planning quality activities, making data-driven decisions, and monitoring and measuring performance to achieve quality objectives.

These commitments allow EMB Consulting to provide quality services to its clients while respecting international quality management standards.

EMB Consulting undertakes, as part of its ISO14001 approval, to apply this standard by implementing the following actions:

Assess the environmental impact:

EMB Consulting carries out an environmental impact assessment of its activities, products and services. This assessment makes it possible to identify negative impacts and propose measures to reduce or eliminate them.

Develop an action plan:

Once environmental impacts have been identified, EMB Consulting develops a detailed action plan to reduce or eliminate these impacts. This plan must be implemented and monitored regularly.

Involve stakeholders:

EMB Consulting is committed to involving stakeholders such as employees, customers and suppliers in environmental management. Stakeholders are consulted on proposed environmental actions and can provide comments and suggestions.

Continuously improve:

EMB Consulting is committed to continually improving its environmental management by monitoring the results obtained and identifying opportunities for improvement. The company must also regularly review its environmental policy to ensure that it is still in line with the environmental objectives set.

Comply with laws and regulations:

EMB Consulting is committed to respecting all environmental laws and regulations in force in the regions where it operates. The company also strives to exceed minimum legal environmental standards.

Raise awareness and train employees:

EMB Consulting is committed to raising awareness and training its employees in environmental management. The company regularly organizes training to improve its employees’ understanding of the environmental impacts of their activities and to inform them of recommended environmental practices.

ISO 27001 accreditation is an important recognition in the field of information security. It certifies that an organization has implemented an information security management system (ISMS) that complies with international standards and best practices established by the International Organization for Standardization (ISO). This accreditation is a clear indicator of a company’s commitment to protecting sensitive and confidential information.

Here are some key points regarding ISO 27001 accreditation:

International Standards:

ISO 27001 is an internationally recognized standard that sets out the requirements for establishing, implementing, maintaining and improving an ISMS within an organization. This standard is designed to help identify, assess and manage information security risks.

Commitment to Safety:

Achieving ISO 27001 accreditation demonstrates the organization’s commitment to information security. This means it has policies, procedures and practices in place to protect sensitive data from internal and external threats.

Data Protection:

ISO 27001 is particularly relevant in a context where data protection has become crucial. It ensures that the organization takes proactive measures to prevent the loss, unauthorized disclosure and manipulation of sensitive information.

Regulatory Compliance:

ISO 27001 accreditation can help organizations comply with regulations and legal requirements relating to information security. This can be essential in sectors such as healthcare, finance and personal data protection.

Stakeholder Confidence:

Customers, business partners and other stakeholders increasingly attach importance to information security. ISO 27001 accreditation can increase the confidence of these parties in the organization, demonstrating its commitment to security.

Risk Management:

ISO 27001 encourages an approach based on risk management. This means that organizations identify potential threats, assess their impact and likelihood, and then put measures in place to mitigate them.

Continuous Improvement:

ISO 27001 is based on the principle of continuous improvement. Accredited organizations commit to constantly monitoring and improving their ISMS to keep pace with evolving threats and technologies.

Ultimately, ISO 27001 accreditation is a major asset for organizations seeking to protect their sensitive information and maintain the trust of their stakeholders. It is the result of a serious commitment to information security and a desire to meet international standards for managing security risks. It strengthens the reputation and credibility of an organization as a responsible and secure player on the global stage.

EMB Consulting is a consulting company that follows international standards. It has taken several measures to ensure clarity of communication with its clients, as well as to ensure the quality of its services and its professional behavior.

EMB Consulting has implemented an effective communication strategy and policy to maximize understanding with clients and minimize risks. It has also established an ethical code of conduct, a statement of values and a statement of corporate social responsibility to guide the professional behavior of its management consultants.

Furthermore, EMB Consulting only takes on assignments that it can carry out professionally and must inform the client immediately if it has any doubts about achieving the agreed results. It should also consider preparing a quality plan to anticipate, control and quantify problems and risks.

Health and safety is also considered part of the professional conduct of management consulting at EMB Consulting. The company uses a structured proactive assessment process to evaluate the assignment, diagnose the effectiveness of the order, propose corrective actions and introduce new processes and methods.

Finally, before concluding a contract for the required services, EMB Consulting carries out an analysis and conceptualization of the problem to be solved, indicates the required services and the budgeted costs for these activities. This consulting company follows European standards to guarantee professional behavior and the quality of its services.

EMB Consulting takes several actions during the execution phase. First of all, EMB Consulting executes the agreed services during the offer phase and the ultimate goal is to satisfy the client. This phase aims to deliver what was agreed during the proposal phase. Implementation only begins once a contract has been concluded. If significant changes in the context of the order impact performance, a renegotiation of the contract may be necessary. The outputs of this phase are the agreed contracted services, recommendations and approach for the future, where applicable, and continuous evaluation and improvement.

Parts of the implementation phase include refining the existing work plan, implementing the work plan, controlling and tracking orders, approval and acceptance. The work plan agreed during the offer phase is refined based on current conditions at the start of the implementation phase. Management consulting involves the client and obtains their agreement on the revised work plan. The mission was carried out in accordance with the revised work plan. To carry out the mission, EMB Consulting engages in various areas of activity including project management, project management approach, resource control, order progress monitoring and order management. modifications, risk management, quality, communication and reporting.

EMB Consulting uses all economically justifiable efforts to provide information relating to the order and has complied with the contractual terms governing the relationship between the client and EMB Consulting.

EMB Consulting strives to systematically implement the agreed project management methodology and structure in the execution of the mission and to ensure that the mandate is implemented effectively and efficiently. All resources necessary for the mission have been provided and controlled in accordance with the contract between EMB Consulting and the client.

Commercial and order risks are continuously assessed and reduced as much as possible.

Finally, the control and monitoring of orders is carried out in accordance with the contract.

EMB Consulting undertakes to respect this standard by implementing the following commitments:

Training needs analysis:

EMB Consulting is committed to analyzing the training needs of each client in order to provide adapted and effective training programs.

Development of training programs:

EMB Consulting is committed to developing high quality training programs that meet the needs of each client. Training programs are based on clear and measurable objectives and are designed to be interactive and participatory.

Selection of trainers:

EMB Consulting is committed to selecting qualified and experienced trainers to deliver training programs. Trainers must have the skills and knowledge to deliver high-quality training.

Training evaluation:

EMB Consulting is committed to evaluating training programs to measure their effectiveness. The results of the evaluation are used to improve future training programs.

Training resource management:

EMB Consulting is committed to effectively managing training resources, including premises, training materials and educational materials.

Compliance with current legislation:

EMB Consulting undertakes to respect all laws and regulations in force in the field of professional training.

Continuous improvement:

EMB Consulting is committed to continually improving its training programs using training evaluation results and monitoring trends and developments in the professional training market.

Professional conduct

EMB Consulting carries out its functions objectively, with the necessary professional care, in accordance with current standards and to the best of its knowledge.

EMB Consulting is committed to principles such as diversity of opinion, equality and a balanced professional and personal lifestyle. Therefore, no discrimination based on age, race, gender, religion, nationality, freedom of expression or thought must be tolerated.

They only take on such tasks from which they can legitimately be expected to be able to fulfill them satisfactorily in the best possible way.

Serve customer interests

EMB Consulting is committed to serving the interests of clients in an honorable and lawful manner, while being exemplary in conduct and character and not engaging in activities detrimental to the workplace.

EMB Consulting is committed to maintaining objectivity towards all stakeholders.

EMB Consulting is committed to maintaining absolute independence.

Transparency

EMB Consulting ensures that conflicts of interest are identified and resolved.

EMB Consulting is committed to providing clear and precise information on project results and performance, while respecting the confidentiality and intellectual property rights of clients.

Confidentiality

EMB Consulting is committed to respecting the confidentiality and security of information of clients, business partners and employees.

EMB Consulting undertakes not to disclose confidential information to third parties without the prior consent of the parties concerned, except in cases where this is required by law or by the competent authorities.

Social responsibility

EMB Consulting is committed to complying with applicable laws and regulations, as well as ethical and professional standards.

EMB Consulting Contributes positively to society and the environment, while managing the potential impacts of business activities.

EMB Consulting promotes diversity and inclusion within the company and in society in general.

EMB Consulting is committed to offering its clients a management consulting service that combines efficiency, quality and stability.

Efficiency is at the heart of our approach, aiming to optimize the use of client resources to achieve the best results.

Quality is a paramount value, with a commitment to excellence in our services.

We offer sustainable solutions, ensuring long-term stability for our customers, while guaranteeing the confidentiality of the information exchanged.

Transparency is key, with clear communication on costs, schedules and delivery commitments.

We are committed to continuous improvement, respecting each other and cultivating cooperative relationships for long-term mutual benefit.

Our goal is to work at the highest level of quality, respecting the values of our clients and ensuring optimal mutual understanding in each collaboration.